Database Answers Tracking Telephone Calls (Click for Mongoose Metrics Web Site)
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Data Model for Tracking Telephone Calls   
An Access Database is available on demand.
The Specifications for the Data Model were provided in a question to Database Answers.

We might design a Data Mart, following our 'Best Pratice' Event-driven approach.
The Data Mart is very useful for providng data for Reports and Business Intelligence.

We would be glad to have your comments.

If you are new to Data Models, this page of my new Tutorial will help you understand the Data Model.
We recommend you take a look at the Mongoose Metrics Web Site.

This Model show only Entity names which makes it easy to read.

Data Model for Tracking Telephone Calls showing Entity names only

Barry Williams
Principal Consultant
Database Answers Ltd.
London, England
March 16th. 2013

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