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Data Model for Professional Services Automation   
An Access Database is available.

This is Phase 2 of our plan, which is based on our Service Delivery Platform combined with our Event-Driven Platform and Internet of Things
The purpose of this is to validate the Event-Driven Approach and demonstrate that it has a powerful and long-term future.
We will start with Event-oriented Situations, such as Airport Management and Logistics.

Phase 1 was our Operational Support Services for Small and Medium Enterprises ('OSS for SMEs') which was based on our Canonical Data Model

If you have any comments or suggestions we'd be glad to hear them.
Here is Jane's current Timesheet table
If you are new to Data Models, this page of my new Tutorial will help you
understand the Data Model.
Here's an interesting article in Wikipedia.

Data Model for Professional Services Automation

Barry Williams
Principal Consultant
Database Answers Ltd.
London, England
November 11th. 2014

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