This diagram shows the Customer with four Platforms which make up the Omni-Retailing Experience :-
Channel, Customer, Products and Purchasing,
Implementation of a Strategy could be done as follows -
Decide the priorities from the four Platforms, eg Customer
Review the Subject Area Data Models and create a 'Best-Fit' Model
Define the Events in the Life-Cycle of a Customer.
Choose a suitable
Reference Data Architecture
Review the value of a Proof-of-Concept.
||Check out these Subject Area Models :-
In Store Shopping
Products and Brands